Atlanta Air Authority Professionals Welcome the Chance to Help Their Neighbors With Heating, Air Needs
Atlanta Air Authority (AAA) started as a one-man operation in 2010, providing heating and air conditioning services to neighborhoods in and around Canton and the larger metro area.
Thirteen years later, the company has grown to include more residential clients, but now there’s an additional focus on commercial properties, churches, lodges and a few national chains. The passion that AAA’s owner, Keith Weathington, and his employees have for Canton led to the purchase of a permanent location in the city, so the business has more space and room to grow.
After working 10 years for others in the industry, Keith started AAA with a simple vision of creating a better customer experience. This standard has secured lasting relationships with customers and continued growth for the business.
“Our ease of interaction, knowledge, quality of work and long track record of the highest levels of customer satisfaction distinguish us,” Keith said. “Our customers know us, know our team and become like family; we look forward to further growing our family in the Canton area.”
What You Should Know
AAA’s owner purchased 1.5 acres in Canton, including 12,000 square feet of office and warehouse space. The move represents the focus on and commitment to growth in this market.
The property was larger than needed initially, but the business is growing into the space, which provides room to achieve Keith’s goal of doubling the company’s size over the next five years.
“In March, we celebrated our first full year in our new location with a record year, thanks to our customers and our fantastic team,” General Manager Jake Jones said.
While AAA is a Rheem Pro Partner, other brands of HVAC equipment are available. AAA customers can expect:
- Top quality equipment. AAA provides customers with top quality Rheem equipment, fully covered by the manufacturer’s warranty.
- Special discounts. Law enforcement officers, first responders and former and current members of the military are offered discounts.
- Financing plans. “We work with our customers to find a plan that will fit within their budget,” Keith said.
- Full range of services. The service team provides professional, proficient and trusted diagnosis, and performs needed repairs. Annual maintenance plans keep customers comfortable year-round and avoid long-term problems.
- Knowledgeable technicians. Continual training for AAA technicians is essential to the company’s success. The industry is changing quickly, which Keith said requires dedication, intention and commitment to be the best.
Training and experience is key to the success of AAA. Technicians are offered ongoing training, and the owner has 25 years of successful experience in the industry.
Jake, also a technical advisor and system designer, earned a diploma in air conditioning technology, one of the first classes offered at Chattahoochee Technical College in Canton. He also has licensure/certificates in 10 states and has been trained and certified to be an EPA lead safe contractor, certified for microbial growth, and asbestos abatement, remediation or encapsulation.
Keith and Jake sit on the HVAC/R program advisory board for Chattahoochee Technical College. As they look to the future, they’re eager to recruit more talented and passionate employees to help create a greater customer experience with every interaction.
A Love for Community
Establishing the business in Canton was an obvious choice. Most of the AAA team live in or around the Canton area; their kids attend public schools and play sports here. Growth in the company affirms Canton as their home base.
That appreciation extends to the community, as well. AAA proudly organized and sponsored a veterans appreciation event that was well attended and involved most Cherokee County veterans organizations. Ultimately, more than $10,000 was raised for the Wounded Warrior Project.
“Our customers become our friends. We see them in our community; we attend the same events,” Jake said. “The thing we value most is those relationships. We honor and take care of our customers.”
“This is the first time we’ve used this company, and we will definitely continue to do business with them. Caleb was our service technician, and he was courteous and professional. He even replaced part of a pipe that had been leaking for free, as part of the service call. He left everything clean and better than how he found it. Atlanta Air Authority’s service plan for maintenance visits is very fairly priced, as well. We appreciated the attention to detail and the professionalism.” — Darren H.
“HANDS DOWN, the BEST! Just as it was getting crazy hot, our AC went out! With five people and a dog dying for some AC … Atlanta Air Authority was on the job. So professional, friendly and walked me through everything step by step. Our system was repaired quickly and has been great ever since. From beginning to heat relief, it was a smooth process.” — Christine L.